Employment Opportunities

Brockville & District Chamber of Commerce
Tourism Information Services Coordinator

Love Brockville and want to share it with the world? The Brockville & District Chamber of Commerce is looking for a full-time Information Services Coordinator for Brockville & 1000 Islands Tourism. Reporting to the Tourism Manager, the individual joining the tourism team will play a key role in ensuring Brockville’s visitors have a positive stay.

Required Skills:
Proficient with computer technology, database software and MS Office
 Highly motivated and organized
 Exceptional customer service skills
 Knowledge of Brockville and able to answer questions regarding activities and services in the area
 Able to manage a variety of projects, tasks and deadlines
 Able to communicate in both French and English

Specific Duties Include, but are not limited to:

Visitor Services
 Oversee the front of house operation at the Tourism Office and Blockhouse Island Visitor Centre
 Support the Student Ambassador Program including hiring, training, monitoring and scheduling
 Maintain an excellent knowledge base of Brockville & 1000 Islands tourism products
 Respond to all tourism related inquires made by phone, email or in person
 Develop and distribute weekly communication for current community events
 Maintain the tourism website to ensure it is up to date
 Manage tourism social media channels

Tourism Operator Services
 Manage brochure racking and distribution program
 Organize and support tourism events such as trade shows, networking forums and information sessions
 Manage festival and event website listings

General Administration & Reporting
 Assist with the coordination of Tourism Advisory Committee meetings, includes transcribing meeting minutes and agenda
 Maintain and report tourism statistics including but not limited to visitor traffic, phone calls, mail outs, website hits and brochures distributed
 Manage and prepare deposit for all payments pertaining to sales, operator programs and petty cash
 Ordering office supplies and maintaining office equipment including telephone, computers and printer
 Assist in the development of the Visitor Guide and Map
 Provide administrative support to Tourism Manager as required

Interested individuals should apply by emailing a cover letter and resume to Wendy Van Keulen at wendy@brockvillechamber.com no later than August 6th.